Shipping and Returns Policy

Shipping

When you order products from Calissons du Roy René you can be assured we will ship your merchandise with the utmost care. We use only the best shipping processes to deliver products that are fresh and simply superb right to your door. Please check the information below to review our shipping policies.

Please check all addresses carefully. Calissons du Roy René guarantees delivery only to the addresses that we are provided with. If we are unable to deliver the package, we will return your order to our distribution center. If the product arrives in good condition, we can send the package back out to you and charge you only the shipping and handling. If the product does not arrive in good condition, you will be responsible for the charges of a new order. Calissons du Roy Rene can not be held responsible for packages that are returned to us due to notice of “undeliverable address”.

Shipping Options

US Postal Service (US only)
USPS can ship packages to PO Boxes. Packages cannot be rerouted or picked up. Delivery times vary by destination, and are not guaranteed. Tracking of packages have some limitations.
Prices :

  • Priority Mail 2 Day Small Flat Rate Box : $5.95
  • Priority Mail 2 Day Medium Flat Rate Box : $12.65
  • Priority Mail 2 Day Large Flat Rate Box : $17.90
  • Priority Mail Express Flat Rate : From $17 (depending on the amount of products)

Expedited shiping

Orders placed from Monday to Friday by 12:00 PM EST will ship that day.
Orders placed after that, will ship the following day.

Shiping over the week end

If Orders are placed on Saturday or Sunday, will ship on Monday

Shiping Holydays

Calissons du Roy René and its carriers will not ship or deliver on the following days:

New Year’s Eve – Only Air packages will be delivered

New Year’s Day
Presidents’ Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Satifaction Guaranteed

Calissons du Roy René takes great pride in selecting the finest products available. If for some reason, you are not satisfied with your purchase, you may return it for replacement or store credit or refund. Unfortunately, we do not accept returns of perishable items. We do not accept returned items that were purchased in our retail location, nor will our retail location accept returned items purchased from our website. We will accept non-perishable returns within 3 days of order receipt. We cannot send a replacement, credit or refund for the purchase until we have the product back in inventory. If the product does not arrive in good condition to return to stock, then we will not be able to send a replacement, credit or refund for the purchase.

Wrap the package well, include the return form found along with the packing list/invoice enclosed in your order and ship it to us at the address below. Remember to insure it for full value. Shipping charges are not refundable.

All products On sale ( nor refund and return).

Calissons du Roy Rêne
14 NE, 1st Ave #501
Miami, FL 33132 FL

Promotionnal Shipping code

Promotional shipping offers apply to orders that meet applicable sale amounts in merchandise before normal taxes and shipping/handling rates shipping to a single address only. Promotions do not apply to overnight delivery, 2nd day or Saturday delivery unless specifically denoted. Not valid outside the 48 contiguous United States, or to PO Boxes, APOs and FPOs. Cannot be combined with any other offer, or applied to previous orders.

Need Help or have questions?

Call +1 (786) 558 – 9968
Email info@thecalisson.com

Or submit an inquiry on the Contact Us Page

If submitting an online inquiry a representative will get back to you promptly with courier quote for your delivery address.